We're happy to have you as a customer. Please take some time to read through our Terms of Service. This is what governs our sales and our relationship with you - from purchase to delivery of the asset.
We strive to provide a speedy service regarding transfers of domain names purchased through our website. In most cases if payment is received and processed, the domain will be transferred to you on the same day. In an event where the domain name cannot be transferred to you on the same day, we will communicate this with you via email or telephone call.
We do our best to be diligent and make sure that the domain name asset that is listed on our website is actually available for sale. Nevertheless, there may be times in which there is an oversight and a mistake occurs where a domain is not available for purchase. In such a case, if you've already paid for the asset, we will refund your payment fully.
All sales are final. Please bear in mind that since you're buying a digital asset, all sales are final. There will be no refunds given to you. For example, if you bought a domain name and then moments later, you decide you don't want it anymore, we cannot refund your purchase.
Zero tolerance for fraud. Fraud is illegal no matter where you live. If we find out that you used fraudulent means of payment to pay for a domain name, we will alert the registrar and also alert law enforcement officials appropriately.
We reserve the right to refuse service to anyone for any reason or no reason at all. If you have any further questions about our service, please reach out to us using our contact us page. Thank you and welcome to Namesology.com!